Love my hometown Sears! Purchased a washer and dryer over the summer and just purchased a stove this week. The Gardner’s are great to work with!!!
Great prices for the clearance/seasonal items... Good Customer Service!!
Did not have my size for 2nd item, no one to help me on lower floor. Went upstairs to make my purchase. Clerk did not have authority to honor posted sale price. They required her to call TWO supervisors which caused my check out time to be 10 minutes. Sears-you need to empower your clerks to make best decisions for your customers! Clerk was very nice but I did not like my shopping experience due to poor management.
Even though this place isn't what it used to be, customer service still is nice. We were quickly approached by a store associate and helped in a very inviting manner. We were looking for a vacuum and the one we wanted wasn't on the floor. Associate offered to give us the next higher model for the lower price of the one we wanted. We were in and out in minutes!
I remember Sears as a place my Grandmother took me growing up, sonit was a Surprise when I moved so close to one. I am there offer for my needs. Still the same good service.
Sears is a US Department Store based in Lakeview Stockton, California. Sears is located at 5110 Pacific Ave, Stockton, CA 95207, USA.
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